How does Co-Pilot communicate?
Cornell Co-Pilot communicates via an onboard, wireless, 4G LTE cellular chipset.
Do I need to add additional cell service for my Co-Pilot?
No. Your Co-Pilot subscription includes activation and ongoing cellular data costs.
How do I add a new device to my account?
Contact Cornell Co-Pilot Support with your Co-Pilot ID and Pump Serial #.
How do I add an additional user to my account?
In the Co-Pilot Software, click on your username in the upper right corner of your screen, then select “Users”. Once in the Users screen, select “new”. Enter the required data about the new user, and be sure to check the “Enabled” box at the bottom. Click “Save”, and an account registration email will be sent to the user’s email address where they can set up their account. Please keep in mind the link in the email will expire if the user does not complete registration in a few days.
Does Co-Pilot require outside power to work?
This depends on the setup. The Pilot has an onboard battery pack consisting of 3x AA Lithium batteries that will last approximately 1 year under normal operating conditions. Co-Pilot Basic subscription can be run on the internal battery pack or connected to an external power supply. The Co-Pilot can accept external power via a 9-24V supply which provides more frequent upload times and live-like data monitoring.
Utilizing external sensors or Modbus communication in Co-Pilot Plus and Pro does require external 9-24V power to provide adequate supply for proper operation.
How do I connect outside power to my Co-Pilot?
Opening the lid via the 4 black plastic allen head screws provides access to the Co-Pilot’s various input terminals. External power is connected to the left terminal bank via +VIN and GND. Please reference your Co-Pilot user manual for detailed connection instructions.
How do I connect outside sensors to my Co-Pilot?
Opening the lid via the 4 black plastic allen head screws provides access to the Co-Pilot’s various input terminals. The right terminal bank is used for the connection of the Co-Pilot’s 4 analog inputs and 1 digital input. Please reference your Co-Pilot user manual for detailed connection instructions.
What if I do not have cellular coverage where my Co-Pilot is located?
Co-Pilot’s on-board computer is designed to collect and store up to approximately 2 to 3 weeks of run time (may vary slightly depending on number of sensors and modbus connections). Once the Co-Pilot is brought back into an area of service coverage, it will proceed to re-establish connection and upload all saved data to the cloud.
How long do the internal batteries last and how do I replace them?
Under normal operating conditions, Co-Pilot is designed to last approximately 1 year on 3x AA Lithium batteries. Opening the lid via the 4 black plastic allen head screws provides access to the Co-Pilot’s battery pack. Using a small Philips screw driver, the pack can be removed, and the batteries replaced. Please reference your Co-Pilot user manual for detailed instructions.
Can I move a Co-Pilot to a different pump?
Your Co-Pilot device is directly associated to your specific pump’s serial number. While transferring a Pilot from one pump to another, it is necessary to contact Cornell with the Co-Pilot ID and the new pump’s serial number.
How do I set up operation threshold alarms on my Co-Pilot?
By clicking on the gauges in the Co-Pilot software, a window will appear to set min and max thresholds, as well as alert messages. You can view this in more detail in the Co-Pilot user manual.
Can I mount a Co-Pilot on a non-Cornell pump?
Yes. Please contact Cornell if you would like to mount a Co-Pilot to a non-Cornell pump.
How do I attach Co-Pilot to my pump that does not have a designated Co-Pilot mounting location?
For older pumps or those without Co-Pilot mounting locations, please contact Cornell with your pump’s serial number. Retrofit options are available for certain models.
Why does my Co-Pilot run-time differ from my other operating hour logging equipment?
Your Co-Pilot device calculates run-time based on vibration readings. While we have calibrated Co-Pilot to denote what vibrations signatures equate to run time, certain situations, especially on mobile pump units could mistake some travelling time as part of run time.
How do I know if my sensors are connected properly?
Sensor data is displayed on the snapshot page for your specific Co-Pilot. Each gauge is equipped with a red/green LED. If the LED is illuminated green and data is displayed on the gauge, proper connection has been established.
How do I connect to a Modbus enabled piece of equipment?
Before connecting a Modbus-enabled piece of equipment (such as an engine controller), please contact Cornell with the specific information regarding this equipment. Modbus connections require further setup on Cornell’s side to communicate properly.